BLENDS ONLINE LEARNING WITH A LIVE FACILITATED WORKSHOP
Half-Day and Full-Day Workshops
These blended training workshops identify what bias looks like and discuss methods to eliminate bias in the hiring process. They begin with individuals completing selected online training sessions as a prerequisite for the live workshop. This gets everyone on the same page with the workshop topics. The online trainings include videos, quotes and examples of real people of diverse backgrounds in interview situations from Lila Kelly’s research and experience, along with activities and quizzes.
The live workshop brings participants to a deeper level of learning through discussion, activities and interaction with other hiring professionals from different organizations.
Human Resource professionals, hiring manager, recruiters and other interviewers will want to attend this highly interactive workshop to build cultural competencies for inclusive interviewing and hiring.
A Trainer Manual for use with the Diversity Interviewing Series, which is used in our Train-the-Trainer program, is available here.
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DIVERSITY INTERVIEWING SERIES (5 short online learning sessions that include racial/ethnic diversity)
The Diversity Interviewing series workshop begins with individuals completing one or more of the 20-30 minute online trainings below, to get everyone on the same page with the topic. These trainings mainly focus on racial and ethnic diversity. This is then followed by a half or full-day facilitated and highly interactive workshop. Training titles include (click each link to view details on the DiversityIntegration.com website):
Moving Bias to a Conscious Level
Identifies biases, which may be otherwise hidden to interviewers and hiring managers, to help move interviewers’ bias to a conscious level.
Eliminating Bias on the Interview Team
Designed to increase interviewers’ awareness of bias in themselves and in others on the interview team and eliminate bias at the individual and organizational levels.
Developing Cultural Competencies and Skills
Identifies cultural competencies and skills necessary for interviewers to achieve inclusive interview practices. It discusses situations of an applicant unexpectedly disclosing personal information that can make an interviewer uncomfortable. Methods are presented to see beyond interviewers’ biases and cultural misunderstandings and evaluate applicants on their actual skills, knowledge and abilities for the job.
Developing Inclusive Interview Questions
Covers (1) Commonly asked interview question and reasons these questions might be difficult for diverse applicants to answer, (2) Alternative ways to ask these questions to obtain more useful information, and (3) A case study of structured and inclusive interview questions.
Greeting with Inclusive Style and Body Language
Putting what has been learned into action, this topic delves into the beginning of an interview with the greeting. Behaviors are explored that can influence an interviewer’s comfort level with and first impression of an applicant’s fit for a job. Diverse applicants’ perspectives are presented on interviewers’ greeting styles.
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INTEGRATE DIVERSITY INTO EMPLOYMENT INTERVIEWING SERIES (3 longer online modules that include racial/ethnic, disability, LGBT, size and age diversity)
The Integrate Diversity into Employment Interviewing workshop begins with individuals already having completed one or more of the three-module online trainings (each 45 minutes to 1 hour long), to get everyone on the same page with the topic. These trainings include racial and ethnic, disability, sexual orientation/identity, and size diversity. This is then followed by a half or full-day facilitated and highly interactive workshop. Training titles include (click each link to view details on the DiversityIntegration.com website):
Module One: Identifying Biases & Cultural Misunderstandings as Potential Barriers for Diverse Applicants
Identifies conscious and unconscious bias by providing numerous examples of how bias appears in the hiring process, and offers methods to eliminate bias and lift barriers for diverse applicants.
Lesson 1: Identifying Bias in the Interview Process
Lesson 2: Moving Bias to a Conscious Level
Lesson 3: Eliminating Bias on the Interview Team
Lesson 4: Lifting Barriers for Diverse Applicants Caused by Cultural Misunderstandings and Bias
Module Two: Strategies for Integrating Cultural Competencies into the Interview Process
Defines skills and cultural competencies needed for interviewing and hiring diverse applicants. Methods are discussed for integrating diversity and cultural competencies into the interviewer’s style and the structure of the interview process. It examines interviewers’ expected responses to commonly asked interview questions that may be unmet due to cultural misunderstandings, and explores alternative methods for asking inclusive interview questions.
Lesson 5: Skills and Cultural Competencies for Interviewing
Lesson 6: Integrating Diversity into the Interviewer’s Style
Lesson 7: Integrating Cultural Competencies into the Structure of the Interview Process
Lesson 8: Developing Structured and Inclusive Interview Questions
Module Three: Potentially Sensitive Interview Situation
Designed to help interviewers avoid discrimination and potential legal trouble, as well as uncomfortable diversity-related interview situations. It reviews personal information that should not be discussed in interviews, but sometimes is anyway. It examines diversity-related questions that applicants may ask, appropriate responses for interviewers, and methods for interviewers to address diversity during an interview. Participants gain additional insights from diverse applicants related to the work environment and interviewers’ behaviors for creating a more effective and welcoming interview process for all applicants.
Lesson 9: Illegal Questions and Other Potential Problem Situations
Lesson 10: Addressing Diversity during an Interview
Lesson 11: Additional Tips & Suggestions from Diverse Applicants
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What other are saying…
“I like the blended training format – laying out standard questions, why they may not work, and alternative ways to get at the information. The online format was very helpful and easy to follow. The discussion immediately afterward allowed for the learning to be cemented.” (Developing Inclusive Interview Questions workshop)
“There is so much added to the e-learning by the discussion. It also can help facilitate cultural change when a work group experiences the training together. The framework for this training provides a great opportunity for colleagues to have a facilitated conversation together, so everyone can work on changing the culture as a team.”
“Lila’s awareness, knowledge and skills related to the opportunities and challenges presented by diversity makes her program effective as a barometer of how much help we need to select and win the best employees. Thumbs up!”
“The e-learning component grounds participants with the same baseline information. The real learning (for me) happened through the follow-up discussion. The discussion was rich, and I appreciated the diverse perspectives and insights provided by other participants.”
“This training is short and to the point, stays on track, and has good examples with specific case studies. Then a great discussion with other professionals in same or similar roles. It is very appropriate for hiring managers who do minimal interviewing. This is a great resource for any organization that would like to focus on diversity and inclusion at all levels.”
Email us or call us at 651-983-4489 with questions or for more information.